Youth Support Coordinator – part-time (closes midday 23/06/2021)

ICYS seeks to employ a suitably qualified and experienced professional to fill the following position:

Title: Youth Support Coordinator (YSC)
Program: Youth Support Coordinator Program
Term: Fixed Term part-time contract (3 days/week, 45 hours/fortnight) to the 17th December 2021 (possible extension re-commencing Term 1 2022)
Location: Based at ICYS, 17 Thorn Street IPSWICH (and other ICYS office locations when requested) in addition to outreach services to nominated school/s in the Metropolitan Education Region – Ipswich State High School
Award: Social, Community, Home Care & Disability Services Industry Award 2010 (QLD TPEO rates) Level 4.1 ($36.62/hour)
Responsible to: ICYS Programs Manager
Accountable to: ICYS CEO and ICYS Management Committee

 About ICYS:

ICYS Ipswich Community Youth Service, a not-for-profit community based organisation, has been providing assistance and support to at-risk children, young people, their families and their communities in the Ipswich and surrounding regions since 1983.  As a multi-service organisation, ICYS provides a range of support programs and activities to assist and empower young people to make positive choices and decisions for their future. 

For 38 years, ICYS has been providing support and assistance to children and young people based on individual need including assistance with educational engagement, housing and homelessness, vocational training, employment assistance, crime prevention & intervention, information, referral, advocacy, practical assistance, drop-in, emergency relief and recreational activities in the Ipswich and surrounding regions. 

Each year ICYS provides direct services to thousands of children and young people across five Local Government Areas (Ipswich, Somerset, Lockyer Valley, Scenic Rim and the western suburbs of Brisbane) from our offices in Ipswich and Lowood.

Position Outline:

The Youth Support Coordinator (YSC) Program assists education & training providers, communities and families to create an effective framework to support young people to remain engaged in education.  The Program supports retention and attainment of young people in grades 10 to 12 (and grades 7 to 9 where required) who are at risk of disengaging or who are newly disengaged from learning, through case management and referral to relevant services.  The role can involve support through individual case management, group work and community project work. 

The operational objectives of the YSC program are to:

  • Increase the engagement and/or capacity of a student to stay engaged in mainstream education;
  • Support the transition of at risk students in grades 10 to 12 into viable training and/or employment;
  • Provide at risk students with the skills required to actively participate in education, the community and economy.

There are five YSC positions within the ICYS YSC Team working in/with four Metropolitan Education Region high schools.  YSC’s are expected to work within and alongside schools to meet the needs of their student cohort.  YSC’s commence and end each day from the ICYS Ipswich Office, and travel to their designated school/s.  ICYS YSC’s continue to support students during school holidays (except for a 4 week break over the Christmas / New Year period).  All ICYS YSC’s are directly responsible and accountable to the ICYS Programs Manager and ICYS CEO.   

Schools benefit from having a Youth Support Coordinator (YSC) based at ICYS due to our strong community links and our 24 years delivering school-based programs.  ICYS currently has formal partnerships with 6 State Primary Schools, 4 State High Schools and 1 Special School across the Brisbane, Ipswich and Lockyer Valley regions through our Student Welfare Worker and Youth Support Coordinator programs. 


  • Please read the PD YSC June2021 (ISHS pt) and submit an application letter expressing your interest in this position to (maximum 2 pages)
  • Your application letter must clearly outline how you meet the Position Prerequisites listed on page 3 & 4 of the PD YSC June2021 (ISHS pt); and
  • This letter must be accompanied by a current resume including at least 2 referees (at least one must be a recent supervisor).

Applications close Midday Wednesday 23rd June 2021.