CYRD Team Leader (closes 08/04/2021)

ICYS seeks to employ a suitably qualified and experienced professional to fill the following position.  Applications close Thursday 8th April 2021:


Title:  CYRD Team Leader

Program: Community Youth Response & Diversion (CYRD)

Hours: 37.5 hours per week (Monday to Friday, primarily 9am – 5pm)

Term: Fixed term to 30 June 2023 (possibility of extension, subject to funding)

Location: Based at ICYS Head Office, 15-17 Thorn Street IPSWICH (and other ICYS office locations when required/requested)

Award: Social, Community, Home Care & Disability Services Award 2010, Level 5 (currently $83,000 to $87,000 – pay point to be determined based upon qualifications and experience), plus leave loading, superannuation and salary sacrifice

Responsible to:                 ICYS Programs Manager and ICYS CEO

Accountable to:                ICYS CEO and ICYS Management Committee  

 About ICYS:

ICYS Ipswich Community Youth Service, a not-for-profit community-based organisation, has been providing assistance and support to at-risk children, young people, their families and their communities in the Ipswich and surrounding regions since 1983. As a multi-service organisation funded by four Queensland Government departments, ICYS provides a range of support programs and activities to assist and empower young people to make positive choices and decisions for their future.

For over 37 years, ICYS has been providing support and assistance to children and young people based on individual need including assistance with educational engagement, housing and homelessness, vocational training, employment assistance, crime prevention & intervention, disability support, information, referral, advocacy, practical assistance, drop-in, emergency relief and recreational activities in the Ipswich and surrounding regions. Each year ICYS provides direct services to over 3000 children and young people across five Local Government Areas (Ipswich, Somerset, Lockyer Valley, Scenic Rim and the western suburbs of Brisbane) from our offices in Ipswich and Lowood.

Program Outline:

The Community Youth Response and Diversion (CYRD) program is a Queensland Government funded initiative that aims to provide a culturally appropriate, alternative intervention to police charging and/or remanding young people in custody. The initiative aims to reduce the number of young people being held in watch houses and detention. CYRD initiatives have been rolled out in a number of locations around the state and is targeted at young people aged 10 to 15 who are at high risk of offending/re-offending and who present with multiple complex issues that increase the likelihood of a trajectory of offending. There is a particular focus on those that are disproportionately represented in the Youth Justice system, in particular Aboriginal and Torres Strait Islander young people. 

The Ipswich CYRD is place-based and locally driven and is comprised of four components, of which ICYS are contracted to deliver on three:

  1. After hours outreach and diversion service (operating six nights a week);
  2. Intensive case management (operating Monday to Friday during business hours);
  3. Bridging to flexi-school (operating 2 days/week); and
  4. Aboriginal and Torres Strait Islander cultural mentoring (delivered by Kambu Health).

 Position Outline:

In the context of CYRD, the Team Leader has responsibility for support and supervision of outreach and diversion staff, intensive case support workers and bridging to flexi staff as well as managing day to day running of the program. The program works predominantly with young people who are engaging in high risk behaviours and their families, often in crisis. The ability to be assertive and highly organised, provide support to staff in high stress environments as well as manage relationships with partner agencies and funding bodies is essential.

The role of the CYRD Team Leader oversees a large CYRD team (12 staff) comprising of intensive case support workers, outreach staff and bridging to flexi-school education workers. The CYRD Team Leader works Monday to Friday, primarily between the hours of 9am to 5pm with some capacity to manage after hours on-call support of outreach staff (up to 10:30pm) a number of nights each week (generally 2 nights, although this can fluctuate). The position reports directly to the Programs Manager and CEO. The Team Leader will undertake the following duties:


  • Please read the PD CYRD Team Leader v2021-1 and submit an application letter expressing your interest in this position to (maximum 2 pages)
  • Your application letter must clearly outline how you meet the Position Prerequisites listed on page 4 of the PD CYRD Team Leader v2021-1; and
  • This letter must be accompanied by a current resume including at least 2 referees (at least one must be a recent supervisor).

Applications close Thursday 8th April 2021.