CLOSED: Business Support Officer

ICYS seeks to employ a suitably qualified and experienced professional to fill the following position:

Title:  Business Support Officer (BSO)

Hours:  60 hours per fortnight (negotiable) Tuesday to Friday 9:00am – 5:00pm

Term:   Part time, fixed term to 30/06/2023, with possibility of extension

Location:  Based at ICYS, 15-17 Thorn Street IPSWICH (and other ICYS office locations when required/requested)

Award:  Social, Community, Home Care & Disability Services Award 2010 (QLD TPEO rates), Level 3 (currently $32.54 – $34.90), plus leave loading, superannuation and salary sacrifice

Responsible to:   ICYS Chief Executive Officer and Programs Manager                         

Accountable to:   ICYS Chief Executive Officer and ICYS Management Committee

 About ICYS:

ICYS Ipswich Community Youth Service, a not-for-profit community based organisation, has been providing assistance and support to at-risk children, young people, their families and their communities in the Ipswich and surrounding regions since 1983.  As a multi-service organisation funded by four Queensland Government departments, ICYS provides a range of support programs and activities to assist and empower young people to make positive choices and decisions for their future. 

For over 38 years, ICYS has been providing support and assistance to children and young people based on individual need including assistance with educational engagement, housing and homelessness, vocational training, employment assistance, crime prevention & intervention, disability support, information, referral, advocacy, practical assistance, drop-in, emergency relief and recreational activities in the Ipswich and surrounding regions.  Each year ICYS provides direct services to over 3000 children and young people across five Local Government Areas (Ipswich, Somerset, Lockyer Valley, Scenic Rim and the western suburbs of Brisbane) from our offices in Ipswich and Lowood.

 Position Outline:

The Business Support Officer provides transactional support for the day to day operations of ICYS. The position encompasses a variety of tasks including administration, facilities, fleet management and overseeing general office procedures.

This position sits within the Administration team and provides business support to staff across multiple programs. The ability to multitask, work to competing deadlines, be technically proficient and work within an organisation that supports the empowerment of young people is essential. 


  1. Please read the Position Description: ICYS PD – Business Support Officer and submit an application letter expressing your interest in the position to (maximum 2 pages);
  2. Your application letter must clearly outline how you meet the Position Prerequisites listed on page 3 of the Position Description; and
  3. This letter must be accompanied by a current resume including at least 2 referees (at least one must be a recent supervisor).

Applications close midnight Tuesday 11th January 2022